Privacy Policy

Your Privacy Matters

At Prime Time Petaluma Fencing, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect

We collect information you provide directly to us when you:

• Request a quote or estimate
• Schedule a consultation
• Call or email us
• Fill out forms on our website
• Enter into a service contract with us

This may include your name, address, phone number, email address, property details, and payment information.

How We Use Your Information

We use the information we collect to:

• Provide you with quotes and estimates
• Schedule and complete your fence project
• Communicate with you about your project
• Process payments
• Send you service reminders and updates
• Improve our services
• Comply with legal obligations

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in these situations:

• With contractors or suppliers working on your project
• With service providers who help us operate our business (like payment processors)
• When required by law or to protect our legal rights
• With your consent

Website and Cookies

Our website may use cookies and similar technologies to improve your experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site. You can control cookies through your browser settings.

Third-Party Services

Our website may contain links to third-party websites or use third-party services (like Google Maps or form providers). These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before providing any information.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security of your data.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Project records are typically kept for several years for warranty purposes and legal requirements.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Ask questions about our privacy practices

Children's Privacy

Our services are not directed to children under 18, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion of your information.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Prime Time Petaluma Fencing
605 Appaloosa Dr, Petaluma, CA 94954
Phone: (707) 221-4176
Email: hello@petalumafences.com